Customer Retention
and Next Best Action

Without any ML expertise required

• Flexibly predict any aspect of future customer activity in a single sitting:
  • Changes in aggregate views/purchases/etc.
  • High impact events like membership cancellation/app uninstall, etc.
  • …and more, across timeframes most relevant to you taking business actions (ranging from days to quarters)
• Pinpoint exact events/changes in a customer’s history that indicate retention risk or, on the flipside, that they are ready for spending expansion
• Uncover key drivers behind both customer churn and expansion, at both a macro level and an individual customer level
• Easily add 3rd party holidays, events, macroeconomic/demographic data to enrich your predictive accuracy
• Make not only short-term predictions, but also long-horizon predictions for each of your customers that factor in seasonal trends