Kumo is SOC 2 Type 2 compliant, with state-of-the-art security controls and compliance practices guided by industry standards like NIST 800-53, NIST 800-53, and ISO 27000 series. Enterprise support: Kumo’s data scientists work side-by-side with you to debug models, co-develop predictive queries, and more. Standard support: Kumo’s data scientists respond to questions over Slack with a 24-hour SLA. Video calls provided during office hours. Kumo can be deployed in two ways: (a) the Kumo SaaS deployment provides an Apache Spark-based data platform, expanded choice of supported data warehouses, earlier feature access, quicker bug fixes, and easier access to Kumo’s enterprise support tier. (b) The Data Warehouse Native option allows you to bring your own data platform (Snowflake or Databricks) and access Kumo’s highly accurate predictions without raw data stored or materialized outside of your boundary. Data storage is always in your environment regardless of deployment option, and you can choose the deployment option that best aligns to their organizational data governance policies and preferences. The following table provides an overview of the different deployment options:
SaaS (GA)Data Warehouse Native (Private Preview)Data Warehouse Native (Private Preview)
Customer data warehouseAmazon Redshift, AWS S3, Google Cloud BigQuery, Databricks, SnowflakeDatabricksSnowflake
Data storageYour ownYour ownSnowflake objects (e.g., tables, views, etc.) in your own account
Data cacheKumo-owned and managedCustomer’s Databricks Unity Catalog Volume storageSnowflake stage in your own account
Data platformKumo-managed Apache SparkDatabricks Spark in your own Databricks accountSnowpark DataFrame in your own Snowflake account via Snowpark Container Services
ML computeKumo-owned and managed computeKumo-owned and managed computeKumo services in Snowpark containers
PII and sensitive data handling (GDPR compliance)Your own retention policyNo data on disk in a Kumo-owned environment; data leaving your environment is transformed and encodedNo data on disk in a Kumo owned environment; no data leaves your environment
Access to private preview featuresYesYesNo
Access to Enterprise support tierYesYesKumo requires temporary elevated access and logs